FAQs

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Clarify Yourselves...

Find the answers to the most common questions regarding ExploreBlue Travel and our services. If your questions are still not answered, please give us a call at 682-882-5017 or email us at hellotrvl@explorebluetrvl.com.

Yes, we are certified with IATAN. We also hold a 1M
general liability E&O insurance.

We have built solid relationships with vendors and we travel often to keep you apprised of the travel world. We also pride ourselves on professionalism and providing the package that meets your specific needs.
We are available via email all times of the day and on weekends. Our phone hours are Monday – Friday 3 PM to 7 PM CST and Saturday 8 AM – 3 PM. We are responsive and can be reached at hellotrvl@explorebluetrvl.com.

Yes! We pride ourselves on being able to provide this option and more. With a good budget, travel is possible. Also booking your trip early, allows you a longer time to make payments and experience everything you want.

Be cognizant that many payment plans require you to have your balance paid off between 45-60 days. This is based on the vendor.

Yes! We love creating custom itineraries for solo, couple, group and family travel. Contact us to make sure we service your destination of choice. Click Request A Quote to Pay your Non-Refundable Research Fee.

No, we do not provide refunds nor do we transfer money. Each client is required to accept our Terms and Conditions before reservation is accepted. Submitting the deposit serves as an act of agreement. We highly encourage everyone to protect your investment, each and every client is encouraged to purchase travel insurance.

We accept online payments. We accept American Express, Visa, Mastercard and Discover. 

You should make every effort to make a payment every month. If you find yourself not being able to make a payment, please send us an email. If you fail to make a payment for 60 days without any communication to us, your reservations will automatically cancel. You may also incur late fees and other applicable charges (refer to the Terms and Conditions).

You will be responsible for finding a new roommate or you must pay the additional cost for the room occupancy change. Please use good judgment when selecting roommates.

If your roommate cancels their reservations, your account will be adjusted to the package price according to the new occupancy in your room.

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